Table 8 Studies findings on factors influencing patient satisfaction: non-modifiable factors
From: Primer on adult patient satisfaction in perioperative settings
| Author (year) | Number of participants | Study type | Main factors associated with higher satisfaction (unless stated otherwise) | |||||
|---|---|---|---|---|---|---|---|---|
| Age | Gender | Education | Occupation | Health status | Other | |||
| Hawkins et al. (Hawkins et al., 2012) (2012) | – | Systematic review | Older (age not specified) | |||||
| Capuzzo et al. (Capuzzo et al., 2005) (2005) | 219 | Cross-sectional | Older (> 55 years old) | |||||
| Auquier et al. (Auquier et al., 2005) (2005) | 874 | Cross-sectional | Older (> 65 years old) | |||||
| Martin et al. (Martin et al., 2017) (2017) | 18,373 | Retrospective | Older (age not specified) | |||||
| Maurice et al. (Maurice-Szamburski et al., 2013) (2013) | 390 | Cross-sectional | Older (> 55 years old) | Males | ||||
| Teunkens et al. (Teunkens et al., 2017) (2017) | 5424 | Cross-sectional | Older (age not specified) | Males | Higher education | |||
| Mira et al. (Mira et al., 2009) (2009) | 23,438 | Cross-sectional | Inpatient: older (age not specified), Outpatient: younger (age not specified) |
Inpatient: males, Outpatient: no difference | Lower education | |||
| Caljouw et al. (Caljouw et al., 2008) (2008) | 307 | Cross-sectional | Older (> 50 years old) | Males | Household duties or retired (compared to employed) | |||
| Capuzzo et al. (Capuzzo et al., 2007) (2007) | 1290 | Cross-sectional | Older (> 70 years old) | Higher health status | ||||
| Lehmann et al. (Lehmann et al., 2010) (2010) | 12,276 | Cross-sectional | Lower health status | |||||
| Danforth et al. (Danforth et al., 2014) (2014) | 1340 | Retrospective | Older (age not specified) | Males | Lower health status | Taking outpatient narcotics and ED admissions were less satisfied | ||
| Schoenfelder et al. (Schoenfelder et al., 2010) (2010) | 2699 | Cross-sectional | Not explained by age | Not explained by gender | ||||
| Hamilton et al. (Hamilton et al., 2013) (2013) | 4709 | Cross-sectional | Not explained by age | Not explained by gender | Not explained by health status | |||
| Johnson et al. (Johnson et al., 1999) (1999) | 1445 | Cross-sectional | ED admissions were less satisfied | |||||
| Abtahi et al. (Abtahi et al., 2014) (2015) | 12,777 | Retrospective | Older (age not specified) | Traveled a greater distance (> 50 miles) | ||||